Published August 2026
Design around the next action
A useful interface makes the next decision obvious. Prioritise the information and controls needed now, then let supporting detail remain available without competing for attention.
Respect existing habits
Teams already have language, routines and tools. New software gains adoption faster when it strengthens those patterns and removes effort instead of demanding an entirely new way of working.
Make trust visible
Show where data came from, when it changed and who acted on it. Clear states and history reduce uncertainty and allow teams to move faster with confidence.
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